Verified record · from the answer index
Amazon Connect Contact Lens
apitested · static-verifiedscore 20/100signed passport ✓published 2014d ago · verified 2026-07-21
<p>Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects is
Declared tools (1)
ListRealtimeContactAnalysisSegments
api:amazonaws.com:connect-contact-lens · published by amazonaws