Colibri

Converts spoken dialogue during live sales calls into text in real-time, capturing the full conversation as it happens. Provides an accurate, searchable record of what was discussed without requiring manual note-taking.

Generates contextual talking points and suggested responses during an active call based on the conversation flow. Delivers AI-powered guidance in real-time to help reps navigate objections and stay on message.

Identifies and extracts mentions of competitors, competitive positioning, and customer concerns about alternatives discussed during calls. Helps teams understand competitive landscape and win/loss patterns.

Automatically scores calls based on predefined quality criteria such as discovery questions asked, objection handling, closing attempts, and adherence to sales methodology. Provides reps and managers with quality benchmarks.

Automatically records sales calls and stores them for later review. Allows reps and managers to replay conversations, identify key moments, and extract insights from past interactions.

Analyzes recorded calls to extract metrics like talk-to-listen ratio, objection frequency, deal progression signals, and rep performance patterns. Provides managers with data-driven insights for coaching and team performance evaluation.

Monitors conversation signals during calls to identify and track where deals stand in the sales pipeline. Automatically updates or suggests deal stage changes based on what was discussed.

Identifies customer objections in real-time as they arise during a call and immediately suggests proven counter-arguments or handling strategies. Helps reps respond confidently without losing momentum.

Automatically generates concise summaries of sales calls including key discussion points, next steps, and customer sentiment. Eliminates manual note-taking and ensures consistent documentation.

Automatically identifies and extracts commitments, follow-up tasks, and action items discussed during calls. Creates a structured list of next steps for both rep and customer without manual entry.

Provides managers with a centralized view of individual rep performance metrics, call recordings, and coaching recommendations. Enables data-driven coaching conversations and skill development tracking.

Analyzes tone, language, and engagement patterns during calls to assess customer sentiment and satisfaction. Helps reps gauge customer interest and adjust approach in real-time or helps managers identify at-risk relationships.