document-based chatbot training
Automatically ingest and process multiple document formats (PDF, Word, text files) to create a knowledge base that powers chatbot responses. The system extracts relevant information from uploaded documents and uses it to ground chatbot answers in actual business content.
website content scraping and indexing
Automatically crawl and extract content from websites to populate the chatbot's knowledge base. This capability eliminates manual content entry by discovering and indexing web pages as training material.
semantic search across knowledge base
Use natural language understanding to search the knowledge base for relevant information, finding answers even when exact keyword matches don't exist. Returns the most contextually relevant documents or passages.
context-aware question answering
Process user questions and retrieve precise answers directly from the trained knowledge base, ensuring responses are grounded in actual business information rather than generating hallucinated content. Uses semantic search to find the most relevant context.
embeddable chat widget deployment
Deploy a customizable chat widget directly on websites without requiring backend infrastructure or coding. The widget handles user interactions, message routing, and integrates seamlessly with the CustomGPT backend.
api-based chatbot integration
Expose chatbot functionality via REST API endpoints for custom application integrations. Allows developers to build proprietary interfaces or integrate the chatbot into existing systems beyond standard web widgets.
multi-format document processing
Parse and extract text from multiple document formats including PDFs, Word documents, and plain text files. Handles different encoding, formatting, and structure variations to create a unified knowledge base.
conversation history tracking
Maintain and store conversation logs between users and the chatbot, enabling review of interactions, quality assurance, and continuous improvement. Provides visibility into what questions users are asking and how the chatbot is responding.
+3 more capabilities