real-time website visitor chat engagement
Initiates and manages text-based conversations with anonymous website visitors in real-time, allowing sales teams to engage prospects before they leave the site. Conversations are contextual to the page being viewed and can be triggered based on visitor behavior.
ai-powered conversation qualification
Automatically analyzes visitor messages and website context to identify buying signals, qualification criteria, and intent level. Routes qualified conversations to appropriate sales representatives based on configurable rules and intent scoring.
ai chatbot conversation without human handoff
Engages website visitors with an AI-powered chatbot that can answer common questions, provide product information, and qualify leads without requiring human sales rep involvement. Can handle routine inquiries and gather initial information.
page-specific conversation context
Automatically tailors conversation starters and qualification questions based on which page the visitor is currently viewing, enabling contextual engagement that references specific products, features, or use cases.
visitor identification and enrichment
Identifies anonymous website visitors using IP address, browser fingerprinting, and other signals, then enriches their profile with company information, industry, and firmographic data from third-party databases.
conversation recording and transcription
Records all conversations (chat, voice, video) and automatically transcribes them for documentation, compliance, and training purposes. Transcripts are searchable and can be attached to CRM records.
conversation templates and playbooks
Provides pre-built conversation flows, opening messages, and qualification question templates that sales teams can customize and deploy. Enables consistent messaging and best-practice conversation patterns.
voice call engagement with website visitors
Enables direct voice conversations between website visitors and sales representatives, initiated from the website without requiring phone number exchange upfront. Supports real-time voice communication as an alternative to chat.
+7 more capabilities