visual-flow-builder-for-chatbots
Drag-and-drop interface to design chatbot conversation flows without writing code. Users can define branching logic, user inputs, and bot responses visually.
multi-channel-chatbot-deployment
Deploy a single chatbot flow across multiple messaging platforms (web, WhatsApp, Telegram, Facebook) without rebuilding or reconfiguring for each channel.
template-and-flow-reusability
Save and reuse chatbot flows as templates, enabling quick deployment of similar chatbots across different use cases or channels.
handoff-to-human-agents
Seamlessly transfer conversations from chatbot to human agents when needed, maintaining conversation context and enabling warm handoffs.
conversation-personalization
Customize chatbot responses and behavior based on user attributes, history, or preferences to deliver personalized interactions.
native-llm-integration
Connect large language models from multiple providers (OpenAI, Hugging Face, etc.) directly into chatbot flows to enable AI-powered responses and natural language understanding.
chatbot-testing-and-preview
Test chatbot flows in a sandbox environment before deploying to production, allowing users to validate conversation logic and user experience.
open-source-self-hosting
Deploy Tiledesk on your own infrastructure with full access to source code, eliminating vendor lock-in and enabling custom modifications.
+5 more capabilities