real-time voice conversation handling
Processes incoming voice calls and conducts natural, multi-turn conversations with human-like interruption handling and barge-in detection. Manages call state, context retention, and natural conversation flow without requiring manual turn-taking.
multi-language voice synthesis and recognition
Automatically detects, synthesizes, and recognizes speech across multiple languages with accurate accent handling and proper phoneme pronunciation. Eliminates manual language configuration and localization overhead.
dtmf and keypad input handling
Processes dual-tone multi-frequency (DTMF) signals from phone keypads, enabling touch-tone menu navigation and numeric input collection during calls.
voice activity detection and silence handling
Detects when users are speaking versus silent, managing conversation timing, avoiding awkward pauses, and determining when to process user input.
webhook-based call event streaming
Delivers real-time call events (speech detected, transcription, user input, call ended) to application webhooks, enabling custom business logic and integration with existing backend systems.
rest api call control and management
Provides programmatic control over voice calls through REST endpoints—initiate calls, transfer calls, end calls, and retrieve call history and metadata without complex SDK dependencies.
voice model configuration and customization
Allows configuration of voice characteristics, conversation behavior, and system prompts to customize how the AI responds and sounds during calls.
call recording and transcription storage
Automatically records voice calls and generates transcripts, storing them for later retrieval and analysis without requiring separate recording infrastructure.
+4 more capabilities