Verified record · from the answer index
customer-journey-map
skilltested · static-verifiedscore 48/100signed passport ✓2,946 uses
Create a customer journey map across stages, touchpoints, actions, emotions, and metrics. Use when diagnosing a broken experience or aligning a team on the full customer flow.
Declared tools (1)
customer-journey-map
skill:deanpeters/product-manager-skills/customer-journey-map · published by deanpeters · source repository