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service-agentforce-channel-configure

skilltested · static-verifiedscore 45/100signed passport ✓1,209 uses

Wires an existing, active Agentforce agent to a channel by resolving a fallback queue, setting up inbound routing (either PATCH SessionHandlerId on the MessagingChannel, or an inbound RoutingFlow for Voice/Email), and optionally configuring

Declared tools (1)

service-agentforce-channel-configure

skill:forcedotcom/sf-skills/service-agentforce-channel-configure · published by forcedotcom · source repository