Company · refunds
Cancellation & Refund Policy.
Unfragile is paid for with prepaid credit, not a subscription. Unused paid credit is refunded on request within 30 days of purchase, to the card that paid.
What you buy
Credit in amounts of $10, $25 or $100, charged to your card through Stripe at checkout. Each question asked with your key uses $0.004 of credit; credit does not expire. New accounts also receive free credit, which is used first.
Cancellation
- Nothing renews, so there is nothing to cancel to stop being charged: you are only charged when you buy credit.
- To close your account, write to support@unfragile.ai from its email address. Unused paid credit bought in the last 30 days is refunded when the account is closed.
- You can revoke your keys at any time from your account page.
Refunds
- Unused paid credit is refunded on request within 30 days of purchase, to the original card.
- Credit already used, and free credit, are not refunded or paid out.
- Ask at support@unfragile.ai. We process a refund within 7 working days; your bank may take a further 5 to 10 days to show it.
Contact
Savir Platforms Private Limited, New Delhi, India. Full address and phone on Contact.